Top notch. Mostly concerned with doing things right the first time.
Response from Klaus & Sons:
We're so glad you had a positive experience with our plumbing service. Thank you for your kind words and support.
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Overall Experience
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Professional, knowledgeable and most concerned about doing quality work to not just fix but prevent problems.
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Service tech was timely, professional and very informative; Appreciated the respect shown a senior woman; Cleared my clogged bathtub drain in an efficient manner and left the tub area clean; Would use your services again and highly recommend.
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This would be my 3rd service call and every thing is done to my satisfaction. Needs a heater today and placed a call to have Jake come out. Both Courtney and Heather too care of it and Jake can out to me rental and fixed my need. Excellent service, pricing and clean! Until the next time folk…
Response from Klaus & Sons:
It was a pleasure serving you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!
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Overall Experience
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Klaus & Sons is one of the best HVAC companies. I have worked with for my home as a construction project manager. I will tell you they lead in this industry for their clients. They not only installed our system, but also have maintained it for the last five years. Their service fees have been more than fair compared to others reached out to . And their customer service and workers are impeccable. I highly recommend and will continue to use them.
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Updated to an arrival between 9:30-11
8 - 10 arrival. Customer approved via email. Scheduled with Ray. 4-hour job per Jake (customer preferred to break jobs up into half-days)
James going back to afterhours call for pinhole leak in wall flooding both units
8-10. COD. Call when in route. I spoke to George, they need help replacing a hose bib.
10-12. Requested Jake. Call when in route. I spoke to Sigrid, they want to get a new oven but need a gas shutoff valve installed for it, she doesn't know if she has one but she would like to get an estimate for one in case she doesn't.
2-4. COD. Call when in route. I spoke to Dianne, she called for Rachel as her phones not working. The kitchen sink is stopped up and not draining at all.
2-4. COD. Call when in route. I spoke to Dianne, she called for Rachel as her phones not working. The kitchen sink is stopped up and not draining at all.
2-4. COD. Call when in route. I spoke to Dianne, she called for Rachel as her phones not working. The kitchen sink is stopped up and not draining at all.
10-12. Requested Jake. Call when in route. I spoke to Sigrid, they want to get a new oven but need a gas shutoff valve installed for it, she doesn't know if she has one but she would like to get an estimate for one in case she doesn't.
